Managing Strategic Enterprise Systems and E-Government Initiatives in Asia

Managing Strategic Enterprise Systems and E-Government Initiatives in Asia

4.11 - 1251 ratings - Source

' This book presents a socio-technical view of strategic information systems issues such as enterprise systems implementation and management, knowledge management, customer relationship management, and e-government initiatives. It contains eight case studies documenting experiences of utilizing enterprise systems and e-government initiatives in organizations and government agencies from Asia-Pacific countries such as Australia, India, Singapore, and South Korea. The book provides regional (Asia-Pacific) coverage highlighting empirical case studies a€” involving both private and public organizations a€” of strategic information systems practices covering both the developed and developing economies. These in-depth, well-written case materials will be helpful to organizations and government agencies planning to implement enterprise systems and e-government initiatives. These cases can also be beneficial to classroom teaching and discussions. Contents:Infosys Technologies Limited, India (R Mayasandra)NCS Private Limited, Singapore (A Ramchand)Enterprise Resource Planning (ERP) Maintenance and Upgrade Management and Challenges (C S-P Ng)UNI, Singapore (S Sritharan)Singapore Police Force: One-Stop Public Entertainment Licensing Centre (OSPEC) (C M L Chan)The Infocomms Development Authority of Singapore (IDA) (E T K Lim)Supreme Court Registry Office of South Korea (SCRO) (H J Kim et al.)Inland Revenue Authority of Singapore (IRAS) (C W Tan) Readership: Upper-level undergraduates, graduate students, researchers and practitioners in innovation, technology, knowledge and information management. Keywords:Enterprise Systems;E-Government Initiatives;Case Study;IT in Asia;Strategic Information SystemsReviews:a€œThe organisations and problems discussed in the cases are undoubtedly worthy and, in general, interesting reading a€b It is a useful compilation of non-US or European case material. An educator teaching Information Systems at the MBA level might find the book useful to students as a secondary textbook or as supplementary reading material.a€Journal of E-Government '... lack of program and user manual documentation, lack of software maintenance model, shortage of human resources, ... This is because the implementation of a support package may bring part of CAa#39;s existing version of SAP R/3 back to aanbsp;...

Title:Managing Strategic Enterprise Systems and E-Government Initiatives in Asia
Author: Pan Shan-Ling
Publisher: - 2004-06-22

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