Praxishandbuch Service-Level-Management

Praxishandbuch Service-Level-Management

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Zu diesen IT-Prozessen sind u.a. Kennzahlen beschrieben www.ecg-consulting. com/frame_veroff.htm verschiedene VerApffentlichungen A¼ber Service-Level- Management (siehe im Download Center) Entwickelt ITIL im Auftrag deranbsp;...

Title:Praxishandbuch Service-Level-Management
Author: Martin G. Bernhard
Publisher:Symposion Publishing GmbH - 2006

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