Service Innovation Management

Service Innovation Management

4.11 - 1251 ratings - Source

Such an importance raises the question of how this peculiar segment distinguishes itself from the whole restaurant ... As a consequence, the a€œstar systema€, a key element of the Red Guide rating system, potentially signals the institution asanbsp;...

Title:Service Innovation Management
Author: Allard C. R. van Riel
Publisher:Emerald Group Publishing - 2005

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