The BRMP® Guide to the BRM Body of Knowledge

The BRMP® Guide to the BRM Body of Knowledge

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The BRMPAr Guide to the BRM Body of Knowledge is designed to assist the Business Relationship Management Professional (BRMPAr) training course attendees and certification exam candidates, but it will also be of great value to anyone looking for a comprehensive foundation-level overview of the art and practice of Business Relationship Management. The book covers the entire BRMPAr course syllabus and contains all the information covered in the training and referenced in the exam. What is BRMPAr? Business Relationship Management Professional (BRMPAr) training is a world-class professional development program designed to provide a solid foundation-level knowledge of Business Relationship Management. The BRMPAr exam is designed to test an individuala€™s learning through rigorous examination providing a leading verifiable benchmark of BRM professional acumen and achievement. To learn more about BRMPAr training and certification, please visit Who Is It For? Business Relationship Management Professional (BRMPAr) training and certification program is intended as a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge. BRMPAr professional development program provides an excellent Return on Investment (ROI) and is ideally suited for project managers, business analysts, architects, external service providers; representatives of shared services organizations including IT, HR, Finance, Sales, Strategy Planning, etc.; business partners and anyone else interested in business value maximization. Benefits for Individuals and Organizations Holders of BRMI Business Relationship Management Professional (BRMPAr) credentials will be able to demonstrate their understanding of: a€c The characteristics of the BRM role. a€c What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the service providera€™s services. a€c The use of Portfolio Management disciplines and techniques to maximize realized business value. a€c Business Transition Management and the conditions for successful change programs to minimize value leakage. a€c The BRM role in Service Management and alignment of services and service levels with business needs. a€c The principles of effective and persuasive communication.These disciplines include Strategic Service Management, Service Strategy and Customer Management. One special application is IT Service Management which includes the International Standard ISO/IEC 20000 and the ITILAr Framework.

Title:The BRMP® Guide to the BRM Body of Knowledge
Author: Business Relationship Management Institute
Publisher:Van Haren - 2014-12-10

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